NEHS Harrogate Flower Shows
4a South Park Road
Harrogate
North Yorkshire
HG1 5QU
Tel: 01423 561049 / Fax: 01423 536880
Email: info@flowershow.org.uk
North of England Horticultural Society:
Registered charity no: 702017 / VAT registration no: 545 6180 38
North of England Enterprises Ltd:
Registered company no: 2485663 / VAT registration no: 179 8572 95
Making a purchase
All pre-booked orders are subject to a £0.70 handling charge (NB: this is per order, NOT per ticket).
Catalogues: £1.50 at the Show, £2 if bought in advance to cover p&p
Pre-booked tickets can only be purchased until the date/ time specified for each show. After that, they will be available at full price every day at the gate.
Coach companies/group bookings should contact the Show office, as these orders are processed/invoiced separately on a sale or return basis.
Online: We accept all major credit/debit cards which are processed on our behalf by WorldPay.
Your account is debited by WorldPay at the time you place your order. (see Delivery policy).
Your card payment will be authorised when you are on-line and WorldPay will send you a receipt by e-mail if the payment transaction has been successful. If you do not receive this confirmation, please try again later or contact the show office. We have no control over the WorldPay part of the order.
Once your payment has been accepted by WorldPay, we will be informed of your ticket requirements and your order processed in the usual way.
Your payment card details are not passed on to the NEHS.
Postal: by cheque made payable to North of England Enterprises Ltd
Telephone: We accept all major credit/debit cards. Call the Ticket Hotline 0870 758 3333 (Lines are open Mon - Fri: 08.30 - 16.30hrs). Please note, the telephone lines can get very busy during the last few days of the pre-booking period. Early booking is advised.
Delivery policy
Tickets should be mailed out by second class post within 7 working days. We cannot be held accountable for postal delays/problems. If you require your tickets by a specific date, please make sure you place your order in good time.
NB: We normally offer a quick turnaround in processing your order. However there is always a huge increase in the number of orders placed during the last few days of the pre-booking period and a delay between placing your order and posting may be unavoidable. All orders will be sent out by the Saturday preceding the show.
Catalogues may be sent separately from your tickets and will be posted as soon as they are delivered from the printers.
Overseas customers will be asked to collect their tickets on arrival at the Show. Please note: the Society will not issue letters of invitation under any circumstances. Details of any such request will be passed on to UKvisas www.ukvisas.gov.uk
We reserve the right to ask any customer to collect their tickets on arrival at the show.
If we suspect any booking has been made fraudulently, we reserve the right to withhold the order. The relevant authorities will be informed.
Credit card security
All payment card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach WorldPay. They are not held in clear text on any web site. Your payment card details are not passed on to the NEHS.
Privacy policy
In purchasing pre-booked tickets for the Harrogate Flower Shows, you agree that you may receive information relating to future NEHS shows. The NEHS does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select that option.
Returns policy
Pre-booked tickets are day-specific, and non-refundable unless purchased as part of a group/coach booking on an agreed sale or return basis.
