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Operations Management Officer

A rare opportunity has arisen to play a key role in the continued success of one of the country’s major independent visitor events.  With over a century of experience in promoting horticulture across the north of England, Harrogate Flower Shows have been rated Britain’s best gardening events by Which?, attracting almost 100,000 visitors and 1,000 exhibitors across our annual spring and autumn shows.

The Operations Management Officer is responsible for the logistical and planning works required in delivering these two prestigious public events, including organisational development, contractor relationships and site team supervision. Experienced in both people and project management, the successful candidate will form part of a small, dynamic team based in Harrogate, North Yorkshire.

Job specification

• Responsibility for successful operational working of Harrogate Flower Shows (HFS); manage and maintain a programme plan to cover full process from concept to planning and then delivery
• Ensure problem free planning, build-up, open days and breakdown of HFS
• Create, plan and maintain event floorplan layouts through computer based software (CAD)
• Recruit and manage a team of dedicated temporary staff for the duration of both annual HFS events
• Alongside other team members, be responsible for delivering HFS within an agreed operational budget
• Work and liaise with all key contracting partners, including temporary structures, electricals, AV, staging and ancillary suppliers
• In partnership with other officers and the show director, continue to develop and evolve HFS and its offer to maintain a high-quality visitor and exhibitor experience
• Ensure effective control and monitoring of health and safety standards, plus appropriate CDM regulations throughout event planning and delivery
• Be an intrinsic part of the show team, including contribution to the everyday successful working of a busy year-round event office
• Uphold the standards of HFS, offering the best customer service to visitors, exhibitors and partners alike

Qualifications & Experience 

Essential
• At least 3 years demonstrable experience in a similar role/position
• Good working knowledge of the exhibitions/event industry
• Ability to be comfortable in both office and practical site working
• Confidence to engage and work with a wide range of partners
• Full UK Driving licence

Desirable
• A working knowledge of AUTOCAD LT 2017
• Relevant Health & Safety qualification 

What can we offer

• A salary of £25k per annum
• 20 days holiday, plus statutory days and lieu for event days
• Pension plan
• Private Healthcare (after 6 months)

To apply, please forward your CV, plus a covering letter (no longer than two A4 sides) describing how you feel your experience matches the requirements of the role, to [email protected]  
Applications close on Saturday 4 November, with interviews scheduled to take place during the week commencing 13 November 2017.