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Returns and Refunds

We hope that you enjoy your purchase, and that it arrives with you in perfect condition.  In the unlikely event you have a problem, let us know as soon as possible by contacting us on 01423 648212, Monday to Friday 8.30am – 4.30pm, or email us on [email protected], including your name, postcode and any order number provided.

Damaged Goods
If you receive a product that is defective, please contact us within 14 days of purchase, via the above contact details.

Cancellation, returns & refunds
All tickets are purchased on the understanding that they are non-refundable and non-transferable. However, should you find yourself in an exceptional circumstance, please contact the Organisers in writing with relevant details. All items remain the original buyers responsibility until they are received by the Organisers, signed for delivery is reccomended. Your statutory rights will not be affected